yaainnnxitstore/YASIN_XIT_BOTPublic · Bot Template

1/**#command2name: /support_close3answer: 4keyboard: 5parse_mode: markdown6aliases: 7allow_only_group: false8need_reply: false9is_web: 010#command**/11 12var __swfUpdate = (typeof update !== "undefined" && update) ? update : null;13var __swfCb = (__swfUpdate && __swfUpdate.callback_query) ? __swfUpdate.callback_query : null;14var __swfCbMsg = (__swfCb && __swfCb.message) ? __swfCb.message : null;15var __swfMsgId = __swfCbMsg && __swfCbMsg.message_id ? Number(__swfCbMsg.message_id) : 0;16var __swfCbId = __swfCb && __swfCb.id ? String(__swfCb.id) : "";17try {18  if (typeof request !== "undefined" && request && __swfCb) {19    if (__swfCb.message) request.message = __swfCb.message;20    if (!request.id && __swfCb.id) request.id = __swfCb.id;21  }22} catch(__swf_norm_err) {}23function __swfEditMessage(a) {24  a = a || {};25  var mid = Number(a.message_id || __swfMsgId || 0);26  var cid = a.chat_id || (typeof chat !== "undefined" && chat ? (chat.id || chat.chatid) : null);27  if (!mid || !cid) throw new Error("Callback message ID not found");28  var markup = a.reply_markup;29  if (typeof markup === "string") { try { markup = JSON.parse(markup); } catch(_) {} }30  var base = {chat_id:cid,message_id:mid,parse_mode:a.parse_mode,reply_markup:markup};31  var cm = __swfCbMsg;32  if (cm && (cm.photo || cm.video || cm.document || cm.audio || cm.animation)) {33    return Api.editMessageCaption({chat_id:cid,message_id:mid,caption:String(a.text == null ? "" : a.text),parse_mode:a.parse_mode,reply_markup:markup});34  }35  return Api.editMessageText({chat_id:cid,message_id:mid,text:String(a.text == null ? "" : a.text),parse_mode:a.parse_mode,reply_markup:markup});36}37function __uiSend(text, opts) {38  opts = opts || {};39  var req = (typeof request !== "undefined" && request) ? request : null;40  var chatId = (typeof chat !== "undefined" && chat && chat.chatid) ? chat.chatid : null;41  var isCallback = !!__swfCb;42  var mid = 0;43  if (isCallback && update.callback_query.message && update.callback_query.message.message_id) mid = Number(update.callback_query.message.message_id);44  if (!mid) { try { mid = Number(User.getProperty("pending_menu_message_id") || User.getProperty("main_menu_message_id") || User.getProperty("support_message_id") || 0); } catch(e0) { mid = 0; } }45  var markup = opts.reply_markup;46  if (markup && typeof markup !== "string") { try { markup = JSON.stringify(markup); } catch(e1) {} }47  var textValue = String(text == null ? "" : text);48  if (mid && chatId) {49    try {50      __swfEditMessage({chat_id:chatId,message_id:mid,text:textValue,parse_mode:opts.parse_mode,reply_markup:markup});51      try { User.setProperty("main_menu_message_id",String(mid),"string"); User.setProperty("pending_menu_message_id",String(mid),"string"); } catch(se) {}52      return true;53    } catch(e2) {54      var s=String(e2).toLowerCase();55      if(s.indexOf("message is not modified")>=0 || s.indexOf("not modified")>=0) return true;56      if(isCallback && update.callback_query.message && update.callback_query.message.photo) {57        try { Api.editMessageCaption({chat_id:chatId,message_id:mid,caption:textValue,parse_mode:opts.parse_mode,reply_markup:markup}); return true; } catch(e3) {58          var s3=String(e3).toLowerCase(); if(s3.indexOf("not modified")>=0) return true;59        }60      }61      if(isCallback) { try { Api.answerCallbackQuery({callback_query_id:String(update.callback_query.id),text:"⚠️ Could not update the screen.",show_alert:true}); } catch(e4) {} return false; }62    }63  }64  if (isCallback) { try { Api.answerCallbackQuery({callback_query_id:String(update.callback_query.id),text:"⚠️ Screen message not found.",show_alert:true}); } catch(e5) {} return false; }65  try {66    var sent=Api.sendMessage({chat_id:chatId,text:textValue,parse_mode:opts.parse_mode,reply_markup:markup});67    try { if(sent&&sent.message_id){User.setProperty("pending_menu_message_id",String(sent.message_id),"string");User.setProperty("main_menu_message_id",String(sent.message_id),"string");} } catch(e6) {}68    return true;69  } catch(e7) { return false; }70}71try{72 var __own=String(Bot.getProperty("owner_id")||"8225479428"), __me=String(user.telegramid);73 if(__me!==__own && !Bot.getProperty("co_admin_"+__me)){__uiSend("❌ This action is available to the administrator only.");return;}74 var tkId=String(params||"").trim();75 if(!tkId){__uiSend("⚠️ Ticket ID missing.",{parse_mode:"HTML"});return;}76 var tickets=Bot.getProperty("all_support_tickets")||[]; if(!Array.isArray(tickets))tickets=[]; else tickets=tickets.slice();77 var idx=-1; for(var i=0;i<tickets.length;i++){ if(String(tickets[i].id)===tkId){idx=i;break;} }78 if(idx<0){__uiSend("❌ Ticket not found.",{parse_mode:"HTML"});return;}79 var tk=tickets[idx];80 tk.status="Closed"; tk.closed_at=new Date().toISOString();81 tickets[idx]=tk; Bot.setProperty("all_support_tickets",tickets,"json");82 try{Api.sendMessage({chat_id:String(tk.user_id),parse_mode:"HTML",83   text:"✅ <b>TICKET CLOSED</b>\n\n🆔 <code>"+tkId+"</code>\n\n<i>If you still need help, open a new ticket.</i>"});}catch(e1){}84 __uiSend("✅ <b>Ticket closed.</b>\n\n🆔 <code>"+tkId+"</code>",{parse_mode:"HTML",reply_markup:JSON.stringify({inline_keyboard:[[{text:"🔙 Tickets",callback_data:"/support_list"}]]})});85}catch(e){__uiSend("⚠️ Could not close the ticket: "+e.message);}